Return Policy
Return Policy
Eligibility for Return:
o Items can be returned within [X days] from the delivery date.
o Products must be unused, in original packaging, and include proof of purchase.
· Non-returnable Items:
o Personalized/custom-made items.
o Perishable goods (e.g., food, flowers).
o Digital products or software downloads.
Refund Process
· Refunds will be issued via the original payment method within [X days] after approval.
· Shipping fees are non-refundable (unless due to our error).
Exchange Policy
· Exchanges are allowed for the same product if defective/damaged upon arrival.
· Requests for exchange must be made within [X days] of receipt.
Steps to Initiate a Return/Exchange:
1. Contact customer support via our customer service email "enquiry@anandasakthisilkhouse.com"
2. Provide the order ID and reason for return/exchange.
3. Ship the item to the address provided by customer support.
